We are now a preferred provider for Defense Health

James and Sarah Thompson are a busy couple based in Toowoomba with two young children, Olivia (8) and Ethan (5). James serves in the Australian Defence Force, which is why they’re covered by Defence Health. They’ve always been mindful of maintaining their family’s health care benefits, including dental care. Recently, they learned that Middle Ridge Family Dental is now a Defence Health provider, making it easier than ever to access high-quality dental care for their family.

“We wanted to make sure our kids had the best dental care without worrying about unexpected costs,” Sarah explains. “When we found out that Middle Ridge Family Dental was a provider for Defence Health, it made everything so much simpler.”

How Middle Ridge Family Dental Supports Defence Health Families

At Middle Ridge Family Dental, we understand the unique needs of military families and are committed to providing comprehensive, stress-free dental care. Here’s how families like the Thompsons can benefit from our partnership with Defence Health:

1. Preventive Care Covered
Regular check-ups and cleans are essential for maintaining healthy smiles. As a Defence Health provider, Middle Ridge Family Dental ensures that families receive fully covered or reduced-cost preventive care to help keep dental issues at bay.

2. Affordable Treatment Options
The Thompsons wanted to ensure they were making the most of their health cover. With Defence Health benefits, treatments like fillings, extractions, and even orthodontics are more accessible. “Knowing that we had coverage for a range of treatments gave us peace of mind,” says James.

3. Child-Focused Dental Care
For Olivia and Ethan, regular dental visits have been a breeze thanks to our child-friendly approach. “The team at Middle Ridge made it fun for our kids. They were excited to choose their toothbrushes after their check-ups!” Sarah laughs.

4. Easy Claims and Billing Process
One of the biggest concerns for busy families is navigating insurance claims. At Middle Ridge Family Dental, we make the process seamless by handling direct billing with Defence Health on your behalf. You’ll only need to cover any gap fee if applicable—no extra paperwork required. “I really appreciate how they handle all the billing,” Sarah adds. “It’s one less thing we have to worry about in our busy schedule.”

The Thompsons’ Experience: A Stress-Free Dental Journey

Since switching to Middle Ridge Family Dental, the Thompsons have felt more at ease knowing their Defence Health benefits are being maximised. “The whole experience has been great,” James shares. “I remember Olivia was a little nervous about getting a filling, but the staff made her feel so comfortable that she actually said she wouldn’t mind coming back! We’re confident that we’re getting excellent care while making the most of our coverage.”

Are You Covered by Defence Health? Let’s Take Care of Your Family’s Smiles!

If you’re a Defence Health member, you can now access seamless, high-quality dental care at Middle Ridge Family Dental. Whether it’s your child’s first dental visit, a routine check-up, or more advanced care, we’re here to help.

Book an appointment today and take full advantage of your Defence Health benefits!

Please note: The Thompson family is a fictional example created for illustrative purposes, reflecting the kind of positive experience Defence Health families have at Middle Ridge Family Dental.